Any TVFix

Remote Power Button Not Working (or Only Some Buttons Work)

Which buttons fail tells you what is wrong. Modern voice remotes use two signals: infrared for TV power and volume, Bluetooth or Wi‑Fi for the rest. One can fail while the other works.

By the Kliky team · Updated · 2 min read

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If only the power button fails, the remote’s TV control needs setting up again: on streaming remotes, power and volume go to the TV by infrared. If only power works, the remote lost its pairing: pair it again. A few dead buttons mean dirt or wear. Your phone covers all three meanwhile.

Only power and volume do not work

On a streaming remote these keys do not go to the streamer. They send infrared to the TV, using a code chosen during setup. A new TV, a soundbar or a reset loses that code.

Infrared also needs a clear path to the front of the TV, even when the streaming stick is hidden behind it.

Only the power button works

This is the reverse: infrared is fine, the wireless link is gone. It is common on Samsung Smart Remotes, Sony and Hisense voice remotes and Google TV remotes.

  • Samsung: point at the TV and hold Return + Play/Pause for 3 seconds or more.
  • Sony: hold Volume − and the microphone button until the light blinks.
  • Roku voice remote: hold the pairing button, or Back + Home, for 5 seconds.
  • Fire TV: hold Home for 10 seconds.
  • Google TV: hold Back + Home until the light pulses.

A few buttons do not work

When Home works but OK does not, or one arrow is dead, the cause is physical. Take the batteries out and press every button firmly a few times to free a stuck key. Clean around the keys with a cloth dampened with isopropyl alcohol. Buttons used most, usually OK and volume, wear through first, and at that point the remote is due for replacement.

A TV power button that does nothing while the remote’s light flashes can also be the TV: unplug it for a minute.

Use your phone meanwhile

A phone on the same Wi‑Fi as the TV has every key, including the ones that wore out.

  1. Install Kliky from the App Store or Google Play.
  2. Connect your phone to the same Wi‑Fi as the TV.
  3. Pick the TV in the list and confirm on the TV if it asks.

Turning the TV on from a phone needs the TV to stay on the network in standby. See turn on a TV without a remote.

Sources

Frequently asked questions

Why does my remote power button not work but other buttons do?

On streaming remotes power and volume are sent to the TV by infrared and set up separately. Run the remote’s TV control setup again and make sure nothing blocks the front of the TV.

Why does only the power button work on my remote?

The remote has lost its Bluetooth pairing. Power uses infrared and still works. Pair the remote again.

Can worn-out remote buttons be fixed?

Cleaning helps a sticky key. A worn contact under a heavily used button usually means a new remote.

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