Any TVFix

How to Turn Off Subtitles or Closed Captions on a TV

Captions come from two places: the app you are watching in and the TV itself. Most “captions will not turn off” problems are a setting in one while you are looking in the other.

By the Kliky team · Updated · 2 min read

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First pause the video and open the app’s audio and subtitles menu (a speech bubble or “CC”) and choose Off. If captions stay on everywhere, turn them off in the TV’s settings under Accessibility › Captions. With no remote, do both from a phone remote such as Kliky on the same Wi‑Fi.

1. Turn them off in the app

Netflix, YouTube, Prime Video, Hulu, Disney+ and the others each remember their own subtitle setting. Pause, open the subtitles menu and choose Off. On a Roku, pressing * during playback opens the same options.

2. Turn them off on the TV

TVWhere
SamsungSettings › General › Accessibility › Caption Settings › Caption: Off
LGSettings › General › Accessibility › Subtitles (Closed Caption on older models)
Roku and Roku TVSettings › Accessibility › Captions mode: Off
Fire TVSettings › Accessibility › Closed Caption (Subtitles on newer software)
Google TV, Android TV, SonySettings › System › Accessibility › Captions
VizioMenu › Accessibility › Closed Captions

3. Check the cable box or streaming stick

If the picture comes from a cable or satellite box, its captions are drawn by the box, and the TV’s setting does not touch them. Turn them off in the box’s own menu. The same goes for a Roku or Fire TV Stick plugged into the TV: use that device’s setting, not the TV’s.

Without the remote

A phone on the same Wi‑Fi as the TV opens the same menus.

  1. Install Kliky from the App Store or Google Play.
  2. Connect your phone to the same Wi‑Fi as the TV.
  3. Pick the TV in the list and confirm on the TV if it asks.

If the TV is not on Wi‑Fi, a phone app cannot reach it. Use the button on the TV where the menu allows it, a USB keyboard or mouse on Samsung, LG and Google TV sets, or an infrared universal remote. See connect a TV to Wi‑Fi without a remote.

Sources

Frequently asked questions

Why will the subtitles not turn off on my TV?

They are set in a different place from where you turned them off: in the streaming app, in the TV’s accessibility settings, or in the cable box.

How do I turn off closed captions on a Roku?

Go to Settings, Accessibility, Captions mode and choose Off, or press the star button during playback.

How do I turn off captions without the remote?

Use a phone remote on the same Wi‑Fi as the TV to open the app’s subtitles menu or the TV’s accessibility settings.

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