First pause the video and open the app’s audio and subtitles menu (a speech bubble or “CC”) and choose Off. If captions stay on everywhere, turn them off in the TV’s settings under Accessibility › Captions. With no remote, do both from a phone remote such as Kliky on the same Wi‑Fi.
1. Turn them off in the app
Netflix, YouTube, Prime Video, Hulu, Disney+ and the others each remember their own subtitle setting. Pause, open the subtitles menu and choose Off. On a Roku, pressing * during playback opens the same options.
2. Turn them off on the TV
| TV | Where |
|---|---|
| Samsung | Settings › General › Accessibility › Caption Settings › Caption: Off |
| LG | Settings › General › Accessibility › Subtitles (Closed Caption on older models) |
| Roku and Roku TV | Settings › Accessibility › Captions mode: Off |
| Fire TV | Settings › Accessibility › Closed Caption (Subtitles on newer software) |
| Google TV, Android TV, Sony | Settings › System › Accessibility › Captions |
| Vizio | Menu › Accessibility › Closed Captions |
3. Check the cable box or streaming stick
If the picture comes from a cable or satellite box, its captions are drawn by the box, and the TV’s setting does not touch them. Turn them off in the box’s own menu. The same goes for a Roku or Fire TV Stick plugged into the TV: use that device’s setting, not the TV’s.
Without the remote
A phone on the same Wi‑Fi as the TV opens the same menus.
- Install Kliky from the App Store or Google Play.
- Connect your phone to the same Wi‑Fi as the TV.
- Pick the TV in the list and confirm on the TV if it asks.
If the TV is not on Wi‑Fi, a phone app cannot reach it. Use the button on the TV where the menu allows it, a USB keyboard or mouse on Samsung, LG and Google TV sets, or an infrared universal remote. See connect a TV to Wi‑Fi without a remote.
