Any TVFix

How to Get a TV Out of Store or Demo Mode

A TV in store mode shows banners over the picture, plays a demo video or forgets your picture settings every few minutes. Display models and open-box TVs often arrive this way, frequently with no remote in the box.

By the Kliky team · Updated · 2 min read

Get KlikyScan with your phone camera to download

To get a TV out of store or demo mode, find Usage Mode, Home/Store Mode or Store Demo in its system settings and choose Home. Samsung asks for a PIN, by default 0000. A Roku TV needs a factory reset, then “Set up for home use”. Without a remote, use the TV button or a phone remote.

Where the setting is, by TV

TVWhere
SamsungSettings › General › System Manager › Usage Mode › Home Mode (PIN 0000)
LGSettings › General › Home/Store Mode › Home Mode (under Devices › TV Management on newer models)
VizioMenu › System › Reset & Admin › Store Demo: Off
Hisense (Google TV, Android TV)Settings › Device Preferences › Usage Mode or Retail Mode
Roku TV (TCL, Hisense, onn.)Factory reset, then choose “Set up for home use”

Without the remote

A store-mode TV is usually not on your Wi‑Fi, so start with what needs no network:

  • The button on the TV. On many LG models, holding the button for about 20 seconds shows a “Demo Mode: Off” message. On single-button Samsung and TCL models the button menu reaches Settings on some sets.
  • Roku TV: press the recessed Reset button on the back for about 15 seconds. During setup choose home use. Setup needs a remote or an Ethernet connection and a phone; see connect a Roku to Wi‑Fi without a remote.
  • USB keyboard or mouse on Samsung, LG and Google TV sets, to walk the menus.
  • Infrared universal remote that lists your brand. It is the dependable option for an open-box TV.

If the TV is already online, a phone on the same Wi‑Fi opens the same settings:

  1. Install Kliky from the App Store or Google Play.
  2. Connect your phone to the same Wi‑Fi as the TV.
  3. Pick the TV in the list and confirm on the TV if it asks.

Sources

Frequently asked questions

How do I know my TV is in store mode?

It shows banners or a demo video over the picture, or resets brightness and picture settings on its own after a while.

What is the PIN for Samsung Usage Mode?

The default is 0000.

How do I get a Roku TV out of store mode?

Factory reset the TV and choose “Set up for home use” during setup.

Control your TV from your phone

Scan to download Kliky for iPhone and Android.

Download on the App StoreGet it on Google Play
Scan to download

Back to resources